Customer Reviews & Tesimonials
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Customer Reviews
What People are Saying About Simply Leak Detection
A Google User – Aug 28, 2010 Heard a slight water sound and glad I called Michael. There was a small leak in a pipe in a wall that would have been disastrous if he hadnt found it. He came right away. Vancouver WA
Manny – 08/09/2010 I am so glad that I made a call to these guys. The service was quick and very reasonable cost to locate the leak in our basement at short time.Thank you, Manny / Vancouver WA
1/24/2011 Wonderful Service!!! We (Steve’s Quality Plumbing Inc) called Simply Leak Detection out to help find a leak outside near a shop. Mike arrived prepared, and was able to find the leak accurately at a very reasonable cost. Great job Mike!!!!
1/28/2011 We had Simply Leak Detection to our home also. Excellent service and very nice person to work with. Told us step by step what he was doing and where the leak was. I would recommend Michael. Thank you again. Sharon / Vancouver WA
On Fri, Feb 4, 2011 at 10:00 AM, Len wrote:
Michael Fend went above and beyond his obligation to help us find our leak. We saved many hours of digging due to him. Thank-You! Hazel Dell Muffler and Brake / Vancouver WA
***** (5)anonymous
2/12/2011 Amazing detection the good: came out immediately and found leak the bad: the details: You could have dropped a plumb line directly from where he said the leak was to the leaking area. The plumber I hired was very impressed and asked for Michael’s card.. Couldn’t be more pleased . Michael came out at night and by the next day the leak was repaired. / Portland OR
Angie’s List review:
Report Date: April 19, 2011
Company Name: Simply Leak Detection
Work Completed Date: April 09, 2011
Hire Again: Yes
Description Of Work:
Simply Leak Detection located the EXACT location of a very difficult to find underground water leak without any digging!
Absolutely no sign of where the leak was at the ground’s surface, but Simply Leak Detection found it. Amazing and professional service at a small fraction of the competitor’s estimated costs. We had a leak “somewhere” in an underground water pipe. The pipe was over 500 feet long. We knew the end points, but had little, to no, idea how the pipe meandered over steep hills, around (or under) large trees and buildings. Simply Leak Detection used their array of sophisticated electronic equipment to pinpoint the exact location of the leak, without disturbing any of the landscaping. We simply dug down two feet DIRECTLY below the red flag that Simply Leak Detection had placed to indicate the leak’s location. There is was! Repair was made in a few minutes, with only minor effort on our part. Awesome! If we ever need to find a leak again, we’ll definitely call Simply Leak Detection!
Member Comments: AWESOME!
- Stevenson WA
Rating: (5 stars) Text: “Micheal with Simply Leak Detection was called into a situation to locate a leak in a home owners main water supply to the home. The distance to the home from the meter to the house was over 300 feet and Michael answered the call with phenomenal results for both the home owner and I as the repair service locating the leak to within 6 inches of the source. Totally made my work much easier and certainly relieved a great deal of stress from the home owner. Michael, here’s to you for a fine job done. Keep up the great work. If I need the services of leak location done, I know who to call. Thanks again Michael!” From: M5 Plumbing Services llc of Vancouver, WA on April 28, 2011
5/11/11 Found the leak thank you! Exactly where you said it would be. Mike / Washougal WA
5/31/11 Had a leak somewhere in the City Park. Very few isolation valves to reduce the 12 acres that the leak could be. After using all other departments locating efforts called simply leak detection and set up a time to help out. After using many different locating devices and narrowing down the general area, the leak was determined to be below the cement floor of a restroom building. The helium detector is awesome and saved us jack hammering any more floor area than needed. The whole excavation, repair and re pour of the floor took less than a day with the pin point location of the leak. Thanks for all your help.
Longview Parks Department
Longview, Washington
Report Date: July 06, 2011
Member: Robert, Longview, WA
Work Done: Yes * More Weight is given to a report where work has been completed.
Work Completed Date: June 21, 2011
Hire Again: Yes
Approximate Cost: $275.00
Home Build Year: 1955
Description Of Work: They detected a substantial leak in my plumbing system that I was unable to find myself.
Member Comments: I recently received a visit from my water company who wanted to know if I was using an unusually high amount of water.
After asking me to turn off any water using devices, they checked my meter and pointed out that water was still flowing through the meter and that I seemed to
have a leak somewhere in the water system. I spent the early afternoon attempting to locate the leak with no success. I couldn’t hear it and could not
find any visual trace of a leak.
I used Angie’s List to search for “leak detection”, selected “Simply Leak Detection” and contacted them. They agreed to come out in the early evening even though they were more than 50 miles away. At the appointed time, they arrived and began their search using electronic listening equipment. It didn’t take the technician( (I believe his name was Mike) more than 15 minutes to find it in one of our toilets). I was amazed because it didn’t make a sound that I could hear. After Michael found the leak,
I was able to obtain replacement parts and repair the leak myself.The bill was exactly what he quoted me over the telephone.The timeliness, willingness to come on the same day, and competence of “Simply Leak Detection” was exemplary. I will certainly use their service again should I have a similar problem and would recommend them to anyone else.
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
Additional Questions Answered when completing this report:
How much did the final cost compare to the original estimate? right on
How does the value of the work compare to the price? I got more than my money’s worth
How far in advance did you schedule the work? same day
Did you find the company through Angie’s List? yes
If yes, which source(s)? website
Why did you choose this contractor? reputation
Have you used this company before? this is the first time I’ve used this company
What did you like most about this contractor? Ability to respond on the same day and competence.
What did you like least about this contractor? N/A
What surprises came up during the course of the work? That I could have such a significant leak and not be able to hear it.
What words of advice would you give other members considering this contractor? Listen to him. He knows what he’s doing.
What words of advice would you give this contractor? Keep up the good work.
Date: Mon, Aug 22, 2011 12:16 pm – Hello Michael: Teufel’s came out and fixed the leak this morning. Took about 4 hours start to finish. It was at the joint of new and old pipe in the location you identified. Thank you very much for helping us with this. Sarah / Portland OR
Todd – Oct 20, 2011
Michael was wonderful. He is attentive on time and great to work with. A very nice guy too! We got a call from the PUD that we had water leaking. Simply Leak Detection was on their list of recommended
contractors so we gave him a call. He was hontest, hard working and did a great job in getting our leak figured out in a hurry. I highly reccomend him!
Member: Jonathan
PORTLAND, OR 97218
Categories: Heating & A/C
Plumbing Services Performed: Yes* More Weight is given to a report where work has been completed.
Work Completed Date: October 16, 2011
Hire Again: YesApproximate Cost: $325.00
Home Build Year: 1952
Description Of Work: Michael helped me find a leak in my hydronic radiant heating system that had been plaguing me for the last 2 years. He used helium to charge the system and scan for leaks with a helium detector.
Member Comments: Michael came out on a Sunday to look for the leak and we were unable to find it. He then followed up multiple times with additional ideas and brainstorming. He came out a second time, again on a Sunday, and using a different method we were able to find the leak in a matter of minutes. This visit was free of charge as it bothered him so much that we couldn’t find the leak on the first visit. I can’t speak highly enough of his professionalism and work ethic, and the fact that he followed up so much to ensure the job was done properly and that I got what I paid for. I’ve never had that experience with a service provider before, especially now that I’m trying to follow up with the plumber to get “their” leak repaired. The cost was high, but understandable owing the the cost of the equipment used, and very consistent across the other leak detection companies I looked at.
Overall A
Price B
Quality A
Responsiveness A
Punctuality A
Professionalism A
Additional Questions Answered when completing this report How much did the final cost compare to the original estimate? right on
How does the value of the work compare to the price? I got exactly what I paid for
How far in advance did you schedule the work? within a week
Did you find the company through Angie’s List? yes
If yes, which source(s)? website
Have you used this company before? this is the first time I’ve used this company
Granary District Properties – Dec 27, 2011
Mike did an excellent job. After I first hiring a different leak detection company that failed to locate the leak, Mike showed up with ALL of the latest and most advanced equipment. We would have never known there were two old water lines extending beyond the building being serviced if it not for his “thump” tester. He found the leak and it was EXACTLY where he said it would be, under asphalt and layers of rock about 36″ down. It was a plastic pipe that did not have a tracer wire and his equipment tracked it down. If it were not for his advanced equipment we would have had to abandon the old line and bore a new line to the building…cost would have been in the thousands of dollars. His card is now permanently in my card file. Thanks Mike!
Mike,
Thought you would like to see the leak you located at the Tigard United Methodist Church. It was right where you marked and the leak was at a bell connection. We found that the joint had never be cemented together. The pipe was installed in 1997. Make a person wonder if it has been leaking like this since then or recently gotten worse?
Anyway, it is fixed now and we thank you for your location work.
Dave
Report Date: November 15, 2011
Member: BRENDA
HILLSBORO, OR 97123
Category: PlumbingServices Performed: Yes*
More Weight is given to a report where work has been completed.
Work Completed Date: November 13, 2011
Hire Again: Yes
Approximate Cost: $355.00
Home Build Year: 1994
Description Of Work: Mike detected a leak in our water line between the meter and the house.Member Comments: We knew we had a leak in our water line between the water meter and the house but didn’t know where it was. Our water line starts on one side of our driveway, crosses under and then into the house. As we’d had a leak before in this line, we were afraid it was in the same place which was a coupling under the driveway. Instead of starting to dig to find it, we hired Mike to find the leak for us.
He found the leak and then confirmed the detection as well as pinpointing the leak using helium. Luckily, it was in a different location this time and not under the driveway. When the plumber arrived to fix the problem, the leak was right where Mike had discovered it. The price was comparable to other companies I’d researched. It was great that Mike was able to come over on a weekend so that my husband and I were both able to be there. He did a great job.
Report Date: December 05, 2011
Member: J W
CAMAS, WA 98607
Category: PlumbingServices
Performed: Yes*
More Weight is given to a report where work has been completed.
Work Completed Date: November 20, 2011
Hire Again: Yes
Description Of Work: Search for major water leak in water system for residential use.
Member Comments: Leak detection using sound systems did not pinpoint the leak. Helium was used for leak detection and the leak was found at a location for removed from the anticipated locations. Very good and professional job.
Report Date: December 15, 2011
Member: Allan
HILLSBORO, OR 97123
Category: PlumbingServices Performed: Yes*
More Weight is given to a report where work has been completed.
Work Completed Date: November 27, 2011
Hire Again: Yes
Description Of Work: Water leak search done on neighbor’s 1400 foot water line on my property. I watched whole time. He found the broken pipe which the neighbor dug down to and fixed.
Member Comments: He was very meticulous and thorough and highly professional. He had great equipment which he keeps spotless.
Report Date: December 17, 2011
Member: Stephanie
Lake Oswego, OR 97034
Category: PlumbingServices Performed: Yes*
More Weight is given to a report where work has been completed.
Work Completed Date: November 30, 2011
Hire Again: Yes
Approximate Cost: $295.00
Description Of Work: Broken pipe under concrete in garage.
Member Comments: Michael was available the day I called. He was on time. Quoted the job. Charged less than than quoted. Fixed the problem.
Report Date: February 27, 2012
Member: Jennie
CAMAS, WA 98607
Category: PlumbingServices Performed: Yes*
More Weight is given to a report where work has been completed.
Work Completed Date: February 19, 2012
Hire Again: Yes
Approximate Cost: $325.00
Description Of Work: Located leak.
Member Comments: Michael was very professional and helpful. I would definitely recommend this company to my friends and family.
Report Date: February 20, 2012
Member: David
BATTLE GROUND, WA 98604
Category: PlumbingServices
Performed: Yes*
More Weight is given to a report where work has been completed.
Work Completed Date: January 28, 2012
Hire Again: Yes
Approximate Cost: $380.00
Description Of Work: Located water leak.Member Comments: Did a good job and respected my privacy.
4/10/12: Hello Michael, The broken hydrant at my shop was the first issue. Sheared clear off at a plastic to metal fitting at the hydrant. Good call! I started to dig there and the hole kept filling with clear water. I thought I had forgot to turn the valve off in the barn. It turned out the valve is bad and won’t close. The two lines you found next to the wall made a 90 degree turn and headed out the door. I dug out side where there was some elbow room. I just turned off the pump ,cut the pipe and put in a valve. You saved me a huge amount of digging and cost of replacing the lines. We’ve both very happy with your work and are just sorry we didn’t find you last summer. Thanks! Use us for a reference anytime.
Jack and Peggy Estacada. OR
Report Date: April 01, 2012
Company Name: Simply Leak Detection
Performed: Yes* More Weight is given to a report where work has been completed.
Work Completed Date: January 27, 2012
Hire Again: Yes
Approximate Cost: $295.00
Home Build Year: 1962
Description Of Work: Quickly found leak near water service box. Spent additionhal time taking and later e-mailing me infared photos of damp areas of the underground level of my home – an additional serrvice I was not charged extra for.
Member Comments: Leak detection was done within ten minutes of arrival – went very well.
Report Date: April 20, 2012
Company Name: Simply Leak Detection
Category: PlumbingServices
Performed: Yes* More Weight is given to a report where work has been completed.
Work Completed Date: March 29, 2012
Hire Again: Yes
Approximate Cost: $380.00
Description Of Work: I had a water leak that I could not locate. Mike came out with is equipment and located it in about 2 and a half hours, and it was 6 ft. underground.
Member Comments: Mike was there at the time we agreed on. He was very friendly and informative on what he was doing. I would not hesitate to recommend him in a heartbeat.
Member: Catherine Tchen
Camas, WA 98607
Category: Septic Tank
Services Performed: Yes
* More Weight is given to a report where work has been completed.
Work Completed Date: August 20, 2012
Hire Again: Yes
Approximate Cost: $175.00
Home Build Year: 1995
Description Of Work: Located our septic clean out 
Member Comments: Michael was punctual, friendly and professional. There is a 2 hrs minimum fee. Job took under 1 hr. We’re glad to finally know where our clean out is. Good and prompt email communication.
Member: R.Tom Smith
VANCOUVER, WA 98686
Category: Plumbing
Services Performed: Yes
* More Weight is given to a report where work has been completed.
Work Completed Date: June 22, 2012
Hire Again: Yes
Approximate Cost: $325.00
Description Of Work: I used Simply Leak Detection for water line leak detection for residential service line.
Member Comments: Great service,outstanding results.
Member: Judy Denton
OREGON CITY, OR 97045
Category: Plumbing
Services Performed: Yes
* More Weight is given to a report where work has been completed.
Work Completed Date: June 12, 2012
Hire Again: Yes
Approximate Cost: $300.00
Description Of Work: Located & flagged pvc water line, then used helium to locate water leak next to foundation wall.
Member Comments: Over time our water bill doubled so we knew we had a leak. After checking the inside plumbing we figured it must be underground but we have about 600′ of pipe to the meter & weren’t sure where to start. Friends suggested it might be in the area of where the copper pipe goes thru the foundation wall so my husband dug a trench 3ft long by 30″ deep, still no sign of a leak in the clay soil. We chose Mike Fend of Simply Leaks from the internet before we joined Angie’s List and just got lucky. He was very professional as he located the lines and used helium to identify the leak next to our foundation wall, a good 15′ from where we suspected it but are now in the process of using Angie’s List to find a plumber. Wish we had called him sooner and would
recommend Mike’s company (Simply Leaks) to anyone having leak issues because he was thorough and found the problem within one hour. His service was well worth the money.
11/12/2012
Dear Mike- Thank you so much for your great service helping us detect our residential
leak. You were spot on with the location, despite the 2 ft x 6 in piece of
concrete we found directly on top of the pipe We appreciate your timely
response, excellent service and very competitive pricing. We will definitely
recommend Simply Leak Detection in the future.
The Perez Family
Give us a call for all your Water Leak Detection, Plastic Pipe, Electrical Ground Fault and Private Utility Locating needs. We are committed to building a strong reputation for reliability and quality work and continue to invest in current equipment and technologies. We guarantee our service and promise to always put your needs first!
